Quality assurance and pre-sale and after-sale service commitments
In order to improve the quality of products and services, obtain users trust, my company to the masses of users make the following quality assurance and pre-sale and after-sale service commitment:
1, perfect management, ensure quality
The establishment and the consummation enterprise quality assurance system, strictly enforce ISO9001 standard, strengthen quality management, ensure good product quality.
2, keep communication, further investigation
Product design, technological requirements in meet user and state under the premise of relevant technical standards, and user communication, do more thorough investigation and study, strive to design the advanced technology, customer satisfaction products.
3, strict monitoring, product passing iso9001:2000
Product manufacture select high-quality raw materials, from raw materials to carry-in factory equipment manufacturing, of each procedure are strict inspection, guarantee product to meet the relevant national and trade standards and technical conditions stipulated in the contract, guarantee product operation reliability.
4, contract first, timely delivery
Strictly according to contract requirements, urgent user anxious, product on time delivery and assure fine reputation.
5, quality first, the user is supreme
Quality first, customer supreme, the products implement "3 packets", guarantee the high quality post-sale service.
6, user complaints, handle in time
Product use process, such as the discovery of quality problem, after receiving the user notification, and timely reply sent technical personnel responsible for tracking solve.
7, to provide consultation, the enthusiasm answer
Enthusiastic treat various consulting, type selection, help customers to solve the difficult aspects of operation.
8, visit regularly, satisfy users
Establish and perfect "user archives" system, to visit regularly user, soliciting user opinion, completes the user feedback information processing work, the maximum meet user requirements.
